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Tech support

Remote PC setup

It just works

For games and for work: I squeeze the most out of your hardware without coming to you. You watch the whole session on your own screen and can stop it at any moment.

Discuss your task
Tech support

What you get

  • Setup for gamesI tune the system and drivers for the game and remove what keeps it from running smoothly.
  • Setup for workFast start-up, order among the programs, nothing freezing in the middle of the workday.
  • Cleaning and orderI remove the extras from start-up and from the disk and update what needs updating.
  • An honest look at the hardwareI'll tell you what the hardware limits and what to replace first — without extra purchases.
  • Security and backupsSystem protection and backups of the important files.
  • You see everythingI connect remotely with your permission: you watch the screen and can end the session.
Before / Now / For you

What people come with — and leave with

Before

A game stutters and lags though the hardware seems good.

Now

I look at what loads the system and where the bottleneck is, and tune it for the game.

For you

You play instead of hunting for the cause.

Before

A work computer starts slowly and freezes in the middle of the day.

Now

I clean up start-up, tune the system, check the disk and memory.

For you

A workday without waiting.

Before

You bought a new computer and need it set up from scratch.

Now

I install the system and the programs you need and move the data from the old one.

For you

You sit down and work.

Tech support

How the work goes

  1. 01

    Description

    You tell me what is slow or what needs setting up, and what kind of computer it is.

  2. 02

    A look

    I connect remotely and see what loads the system and where the bottleneck is.

  3. 03

    Setup

    I tune the system for your task — a game or work — and clean out the extras.

  4. 04

    Check

    Together we check in your game or program that things got better.

  5. 05

    A short note

    I leave a short note on what was done and how to keep things in order.

Remote PC setup

Questions and answers

Is it safe?

I connect only with your permission. You see the screen during the whole session and can stop it at any moment.

What do I need to do?

Have internet and a remote-access program: I'll tell you which one and help you install it.

How much does it cost?

I name the price before we start, once you've described the task.

How long does it take?

It depends on the task. I name the time after the look, not at random.

What if the hardware is the limit?

I'll say so directly and advise what to replace first. If there's nothing to be done, I'll say so right away and won't take your money.

Do you work with office computers?

Yes. For a whole office there is a separate service — the “Office support” subscription.

Other services

Tech supportSetup and installation. On siteI come over, set it up and get it running: computers, networks, systemsTech supportOffice supportNetwork, printer, files, mail — without failuresConsultingConsultingProject review, equipment choice, ideas — with a plan

Tell me your task

The FROST manager will listen, sketch a solution and give a price and timeline estimate. You only pay after you've agreed to the price and terms.

Discuss your task
If it turns out I can't do it, I'll say so right away, before you pay: I won't take it on and drag it out.