Before
You bought a new computer and there is nobody to set it up and move everything over.
Now
I come over, install the system and the programs, move the data from the old machine and set it up for your work.
For you
You sit down and work.
Tech support
On-site setup and installation
It just works
I come over and do it by hand: install and set up computers, build the network and Wi-Fi, connect printing, move your data. At home and in the office — reliably and without extra purchases.
Tech support
What you get
- A computer, ready to workI install the system and the programs, move the data from the old machine and set it up for your work.
- Network and Wi-FiRouter, coverage across the whole floor, a guest network, cable where cable is more reliable.
- Printing and hardwarePrinter, scanner, UPS, monitors — connected and checked from every workstation.
- Backups and protectionI set up backups and protection so that losing files is not an event.
- Your system, on siteA bot, a till or a stock system I built for you, deployed right on your hardware.
- Documents for companiesAn invoice and an acceptance certificate for companies. Cash or card for private clients.
Before / Now / For you
What people come with — and leave with
Before
A new room in the office: several workstations, a network, printing — and it was needed yesterday.
Now
I set up the workstations, the network and shared printing, and check it from every computer.
For you
People sit down and work, without «mine will not print».
Before
The system is ready, but there is nobody on site to deploy it.
Now
I come over and connect it right on your hardware: the till, the tablet, printing, access.
For you
The place is working the same day.
Systems from the catalog
Setup and installation. On site
Typical systems in this area. A “from” price is for a standard scope; the exact price comes after we talk, in the contract.
Tech support
How the work goes
- 01
A call or a message
You describe what happened or what needs installing, and where it stands.
- 02
We agree on it
I name the arrival time and what I bring with me.
- 03
The visit
I arrive at the agreed time with my own tools.
- 04
Work and check
I do the work and we check it together: it starts, it prints, it connects, it opens.
- 05
A short note and contact
I leave a short note on what was done and stay in touch if anything comes up.
Setup and installation. On site
Questions and answers
Where do you travel to?
Across the city and the nearby suburbs. Other cities — by arrangement; some tasks I solve remotely, with no visit at all.
What should I have ready?
Access to the hardware and, if you have them, the boxes and discs that came with it. I bring the rest.
How soon can you come?
If there is a free slot — the same day. If not, I name the nearest time straight away instead of «I will call you back».
Do you work with companies?
Yes. Companies get an invoice and closing documents. A one-off visit or ongoing support — whichever suits you.
What if it cannot be fixed?
I will say so plainly and straight away: what is limited by the hardware and what is cheaper to replace than to repair. I do not sell you extras.
How is this different from remote PC setup?
Remote is when a connection to your screen is enough. A visit is when it has to be done by hand: install, assemble, run the cable, plug it in.
Other services
Tell me your task
The FROST manager will listen, sketch a solution and give a price and timeline estimate. You only pay after you've agreed to the price and terms.
Discuss your taskIf it turns out I can't do it, I'll say so right away, before you pay: I won't take it on and drag it out.